The package is not including box, if you want original box, please pay extra $3 for box, thank you for cooperation.
click here to pay for the box or contact us, if you want the box.
1.We will ship the items timely after the payment verification.
2.We only ship to confirmed order addresses. you order address MUST MATCH your shipping address.
3.SERVICE TRANSIT TIME is proveded by the carrier and excludes weekends and holidays.Transit times may vary,particularly during the holidays season.
Return and Refund
We do our best to serve our customers the best we can.
1.If products sended with mistake or client receive product with damage, etc. Thats belong to seller’s responsibility, seller bear the return shipping costs.Please don’t open the dispute. Just contact us at first time, we will resend the product or refund all of your money.
2. If other reason, for not-liked-style or not-fit-size reason. we also agree you to return the items, But the buyer should bear all the return fee. Thank you for your understanding.
3.All returned items must be in the original and you should provide us with shipping tracking number,specific reason for the return.
1. If satisfied with our products, please leave 5 stars Positive Feedback or products reviews, we will very appreciate.if leave the “buyer show” picture feedback, we will give you $2 discount for your next order.(show us the screenshot of the feedback, you will win it)
2. If have any problems, Please feel free to contact us, before leaving the Negative/Neutral feedback,and we will do our best to resolve the problem till you are satisfy.Thank you.
Wholesale and drop shipping are both welcomed.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won’t leave information about us if you’d like to.
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
|Buyer||Real customer reviews|
22 Aug 2018 19:04
Excellent quality, thank you
22 Jun 2018 15:43
спасибо, все отлично
3 Jun 2018 09:49
заказывал маме, все подошло, долетели за 10 дней мск, рекомендую продавца
29 May 2018 13:22
классная, классная обувь. беру уже который раз. всё нравится!
18 May 2018 11:32
for the size. only color bright hard to me. very comfortable, comfortable. like me. how long will be worn look left.
18 May 2018 09:15
shoes good bezel colorful flash due to
16 May 2018 05:38
but not all good size угодала
14 May 2018 04:53
thanks to store 5 star sneakers excellent.
4 May 2018 08:13
sneakers дошли. super-soft, light. thank you very much store
11 Apr 2018 00:15
second заказываю has, all-match.
10 Apr 2018 12:06
all super. 10 points to store. thank you.
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.